Hi,

I've set 2 valid RSS feed on my pushwoosh App, but it doesn't send push unless I force-refresh feed.

Because it sends push when I force-refresh I suppose RSS are ok, but so why it doesn't work? I'm still on sandbox, dvpt stage.

Thanks for help

asked 09 Dec '14, 12:43
victor's gravatar image

victor
114

Once again, thanks for reporting it, and our apologies for the inconvenience!

By now it's back to work, however, we will be performing necessary steps to get rid of this recurring issue with RSS Feeds, I'll keep you posted on the progress.

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answered 17 Dec '14, 19:31
Alex%20Spotar's gravatar image

Alex Spotar
3.6k6

Please note that RSS feeds are being polled by Pushwoosh hourly unless you force-refresh the feed. Is there a chance that just not enough time passed since you configured an RSS Feed in Pushwoosh? If it's not the case, please provide your username so that we can investigate it.

Meanwhile, we've checked RSS Feeds on our side, and everything works properly.

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answered 10 Dec '14, 13:31
Alex%20Spotar's gravatar image

Alex Spotar
3.6k6

Hi,

there's 3 days I'm waiting. Feeds are updated every day.

My username is meumobi, applications:E76A0-70562

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answered 10 Dec '14, 15:23
victor's gravatar image

victor
114

Thanks for reporting this, we were able to locate the source of the issue, and it should be working fine for your account now.

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answered 10 Dec '14, 17:55
Alex%20Spotar's gravatar image

Alex Spotar
3.6k6

The issue remains. It seemed to be solved, but today I observe the same problem. The App I'm testing now is 0F309-7E31E. And if it doesn't send push unless I force-refresh feed

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answered 17 Dec '14, 19:03
victor's gravatar image

victor
114

We have found the problem and fix it. If you have any more questions or issues, please contact us!

(22 Dec '14, 06:45) XXXX XXXX's gravatar image

Hello Pushwoorsh. I have the same problem, last week is OK, but on this week i have this problem. There is a certain time for Pushwoorsh check the RSS and send ? Because last week I generated a report and took about 1 hour or more to send.

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answered 11 Feb '15, 20:49
luizdsouza3's gravatar image

luizdsouza3
113

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question asked: 09 Dec '14, 12:43

question was seen: 1,165 times

last updated: 11 Feb '15, 20:49