Hi, application 6E36D-94FC8. I have 11 success and 17 connection failed on IOS. This happend only in API mode. If i use site it is OK. I wait answer. Thanks

asked 26 Jun '15, 14:03
mmarcantoni's gravatar image

mmarcantoni
112

We've experienced the same issue.

Can someone explain why the connection failed?

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answered 28 Jun '15, 05:46
jamesjieye's gravatar image

jamesjieye
111

The same issue was discussed here:

https://community.pushwoosh.com/questions/2241/ios-connection-failed

For more details please contact the support team.

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answered 29 Jun '15, 08:28
Benedict's gravatar image

Benedict
7127

Got the same problem when we use the API from our website, don't know if it happens too from pushwoosh website. Will this problem be resolved soon?

My company have just launched their app, so this need to be fix really fast.

App : CE340-85BC3

Thanks.

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answered 29 Jun '15, 08:43
errLog's gravatar image

errLog
113

Hi guys,

I am glad to inform you that our engineers have finally fixed the issue with connection failures, so your push performance should be in order now. Thank you for your patience and understanding!

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answered 09 Jul '15, 12:18
Benedict's gravatar image

Benedict
7127

I'm having this problem now. I have many failed iOS notification. Is there any remedy being addressed to correct this issue?

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answered 14 Sep '15, 18:19
mamastudios's gravatar image

mamastudios
12

@mamastudios, it seems that your old certificate was revoked. As far as I can see, you've recently reconfigured your application with the new certificates, and the error does not reproduce anymore. Is that correct?

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answered 15 Sep '15, 10:29
Benedict's gravatar image

Benedict
7127

yes, I used the automatic setup and seems to work without problems, thanks!

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answered 15 Sep '15, 10:45
mamastudios's gravatar image

mamastudios
12

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question asked: 26 Jun '15, 14:03

question was seen: 1,310 times

last updated: 15 Sep '15, 10:45