Hi, I am using Pushwoosh service with AppPresser, AppPush and Phonegap. Users of the app in New Zealand are unable to subscribe to Pushwoosh service when installing the app (# of subscribers in pushwoosh cp is not increasing), although users in some other countries (USA, Philippines, and Dubai) are able to subscribe and receive push notifications.

Is there any possible issue related to my location (New Zealand)? Also, is there any way for AppPresser/AppPush/Phonegap developers like me to debug why app installations are unable to subscribe to Pushwoosh?

Thanks in advance.

asked 08 Dec '15, 02:21
oddson's gravatar image

oddson
111

Hi, Certainly the location cannot be the issue (unless you are in China where GCM is banned). I suppose it would be best if you submit a support request at help@pushwoosh.com

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answered 08 Dec '15, 10:13
Benedict's gravatar image

Benedict
7127

Hi Benedict, thanks very much for your advice. I will get in touch with help@pushwoosh.com

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answered 08 Dec '15, 16:07
oddson's gravatar image

oddson
111

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question asked: 08 Dec '15, 02:21

question was seen: 708 times

last updated: 08 Dec '15, 16:07