Using Pushwoosh CMS to send a push with a badge_count of 1 or +1. I receive the pushnotification on 6 different devices but none of them gets an higher badge number.

Tested all devices if they supported badges and all 6 do.

Why isn't it working :(

asked 17 Jun '16, 15:18
Tunder's gravatar image

Tunder
113

Could you please specify how exactly do you send this notifications - using Pushwoosh Control Panel (site) or API?

In the first case you can just put a desired number in the "Badges" text field in the Platform Specific settings.

If you are using API, then please refer to our /createMessage guide:

http://docs.pushwoosh.com/docs/createmessage

However, please note that the parameter will vary depending on the platform as well:

"ios_badges": +1 - for iOS
"android_badges": +1 - for Android

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answered 20 Jun '16, 10:54
Nikolai's gravatar image

Nikolai
3585

edited 20 Jun '16, 10:55

I'm using the first one. I receive the push message but the badge is not incrementing. I tried 1 and +1 doesn't work for some reason :(

And yes I tried different devices and all support bages :)

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answered 20 Jun '16, 11:16
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Tunder
113

Hello!

Could you please let me know whether this issue is reproducible on Pushwoosh Sample build?

Regards, Pavel

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answered 20 Jun '16, 11:54
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PavelB
513

Changed dependency to + version instead of 3.1.0 and now the pushes work from the Pushcontrol Panel!! :)

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answered 20 Jun '16, 13:38
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Tunder
113

edited 20 Jun '16, 13:45

That's great!

Please don't hesitate to contact our support service at help@pushwoosh.com in the future!

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answered 03 Aug '16, 09:45
Nikolai's gravatar image

Nikolai
3585

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question asked: 17 Jun '16, 15:18

question was seen: 806 times

last updated: 03 Aug '16, 09:45