We're struggling to understand the daily performance email we get, specifically "New Push Subscribers" vs "New App installs".

Whats the difference? We can understand a new app install (or we think we can), but can't work out what a New Push Subscriber is.

For example yesterday, we had no new app installs, but we had 6 new push subscribers.

Any suggestions please?

Thanks

Rob

asked 01 Oct '16, 10:20
rwillett's gravatar image

rwillett
2015

Hi,

The number App Installs reflects the number of users who have actually installed your application - there we track the number of unique HWIDs recorded per day with the /applicationOpen requests. The "New push subscribers" stat reflects the number of the /registerDevice requests successfully sent to our servers from your application.

So the situation with 0 app installs and 6 new subscribers depends on the device registration logic within your application. For instance, it could have happened if your users are able to manually turn notifications on/off in your app.

permanent link
answered 04 Oct '16, 11:29
Andrew_H's gravatar image

Andrew_H
3766

OK, so it means more people are using the app they already downloaded.

Rob

permanent link
answered 06 Oct '16, 06:39
rwillett's gravatar image

rwillett
2015

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×444
×326
×190

question asked: 01 Oct '16, 10:20

question was seen: 1,136 times

last updated: 06 Oct '16, 06:39