I created a Cordova App and there is an odd behavior with Pushwoosh. I register the App and everything is fine. 1/1 Subscribers on Pushwoosh backend.

I receive a few pushs on that device, suddenly I see 0/1 active Subscribers in backend and pushs arent receivend anymore on that device. Pushwoosh got disabled for that device without any reason and it takes 10-20 minutes and several restart attempts of the app to enable pushwoosh again.

There is no line of code which disable/unsubscribe pushwoosh in the app.

Android 4.4 and FCM with new FCM token

asked 01 Dec '16, 11:53
Kandu's gravatar image

Kandu
113

edited 01 Dec '16, 12:38

Hello.

Am I correct that you are trying to configure the Pushwoosh Demo App? Please note that this application is predefined and the configuration of this app is disabled. You just need to create new application in your Control Panel and configure it.

permanent link
answered 07 Dec '16, 12:32
Oleg%20Zhukov's gravatar image

Oleg Zhukov
2174

Hello,

Could you please check your Push History and let me know whether there are any errors?

permanent link
answered 02 Dec '16, 10:12
Oleg%20Zhukov's gravatar image

Oleg Zhukov
2174

No Error in Push History, same behavior with other devices

permanent link
answered 05 Dec '16, 09:36
Kandu's gravatar image

Kandu
113

May I ask you to contact Pushwoosh support service at help@pushwoosh.com on that regard?

Thank you!

(05 Dec '16, 09:40) Oleg Zhukov Oleg%20Zhukov's gravatar image

hi, i have the same problem, and when i try to send a notification i receive this error:

alt text

permanent link
answered 06 Dec '16, 15:32
maxjona's gravatar image

maxjona
112

Do you use GCM or FCM?

You should check API Key and GCM Sender ID in Pushwoosh Android config

(07 Dec '16, 10:39) Kandu Kandu's gravatar image

Hi, i use FCM, where can i try Pushwoosh Android config? In my control panel - Configure Platforms is all Disable.

thank you!

permanent link
answered 07 Dec '16, 11:35
maxjona's gravatar image

maxjona
112

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×190
×12
×6

question asked: 01 Dec '16, 11:53

question was seen: 745 times

last updated: 07 Dec '16, 12:32