Hello all,

Our PhoneGap Build app is having problems to receive push messages on Android 6 on specific devices (for example Honor 7). We traced the logcat and found these errors:

05-10 10:46:05.218  3528  4549 I HwPFWLogger: AppAutoStartupPolicy:prevent start receiver of package xx.xxx.xxxxxxx for action com.google.android.c2dm.intent.RECEIVE: system_server
05-10 10:46:05.222  4813  4813 W GCM-DMM : broadcast intent callback: result=CANCELLED forIntent { act=com.google.android.c2dm.intent.RECEIVE pkg=xx.xx.xxxxxxx (has extras) }: com.google.android.gms.persistent

We are using the current PhoneGap Build cli-6.5.0 (4.3.1 / 6.1.2 / 4.4.3) with the pushwoosh-pgb-plugin v6.5.0 We tried also with more than 1 year old release (that is on Google Play store) with plugin v5.0.1 which has the same issue.

It's interesting that the push messages are received without any problems on some devices but for example the Honor 7 is not working correctly so we assume there may be some compatibility problem in the plugin?

Any help is welcome, thank you in advance.

Richard

asked 15 May, 15:47
Richard's gravatar image

Richard
112

edited 15 May, 15:55

Hi,

Could you please provide us with a full device log? Also, please specify in which state was a device when receiving this message? Was it in doze mode?

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answered 19 May, 07:17
Vitaly%20Romanychev's gravatar image

Vitaly Roman...
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question asked: 15 May, 15:47

question was seen: 124 times

last updated: 19 May, 07:17