When I run my cordova app (the live production app store version), the app appears to register fine in the device log:

| Pushwoosh request: | Url: https://cp.pushwoosh.com/json/1.3/registerDevice | Payload: {"request":{"device_model":"iPhone8,1","jailbroken":0,"app_version":"6.50.71","application":"C6FC1-3CCC3","sounds":[],"device_type":1,"userId":"0f607264fc6318a92b9e13c65db7cd3c","language":"en","hwid":"XXXXXXXXXXXX","package":"com.revrocket.heartlandweekend","timezone":"-25200","push_token":"c5519cabd7223fb051873daaa37bc60b6416f642efab9913f5e034db8b63f9aa","gateway":"production","v":"4.0.4.","os_version":"10.2.1"}}

When I try and send to my test device through the test push button, it works. When i send a push message through the console to IOS and check the push history, it shows that 2 have gone through, but I am not getting it. I think I am not one of the 2 devices it's seeing. Same problem when I send through the api. It doesn't reach me.

Another user I know also isn't getting the notifications.

Is there something wrong with our device tokens?

asked 17 Jul '17, 21:39
javacado's gravatar image


Sorry, meant to paste the response in too:

| Status: "200 no error" | Response: {"status_code":200,"status_message":"OK","response":null}

What else can I search for in my iphone device log (via xcode) that might help you help me?

(17 Jul '17, 21:43) javacado javacado's gravatar image

I have also launched the dev version of our cordova app, which uses a different pushwoosh app ID to conenct to. The app launches fine, and I get the registerDevice success call. In the pushwoosh console, it shows 0/0 registered devices. and I don't get a notification unless I create a test device and send to that.

(17 Jul '17, 22:07) javacado javacado's gravatar image

I updated my plugin from 5.1.3 to the latest (6.x) That seems to have fixed the error in the local dev version of the app. I am sending a new archive to the store to test the live version now.

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answered 17 Jul '17, 22:19
javacado's gravatar image


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question asked: 17 Jul '17, 21:39

question was seen: 415 times

last updated: 17 Jul '17, 22:19