hey guys --

i'm using /createMessage through the API to create a targeted notification. i can send the push, get a 200 back and it shows up in push history. however, the targeted users are not receiving anything.

the users have a custom id that we are binding into userId, using /registerUser. another engineer is working on the piece.

i'm thinking we might be missing a step in matching the device to the user.

any help in debugging this would be greatly appreciated

thanks -r

asked 28 Jul, 19:15
kryptyk's gravatar image

kryptyk
111

Hello,

Could you please contact our support team via Contact Us form?

Please provide us your Pushwoosh username, Message IDs from the Push History and the full text of /createMessage request and response for it.

Regards, Ivan

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answered 01 Aug, 03:20
iskoritzky's gravatar image

iskoritzky
3628

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question asked: 28 Jul, 19:15

question was seen: 211 times

last updated: 01 Aug, 03:20