I'm building a react-native app, and am sending a push notification from our node server using the pushwoosh-node-client with the following options: options.ios_badges = '3'; options.android_badges = '3';

On the IOS device I do get the push notification and the badge changes accordingly, while on the android device I get only the push notification.

What am I missing? Or perhaps what additional information do you need?

asked 21 Aug, 12:37
asafusan's gravatar image

asafusan
111

Hi!

Could you please specify the model of your Android device?

I would like to draw your attention to the fact that generally, badges availability depends on the Android version and specific layout used by the device manufacturer(such as Samsung TouchWiz, Sony Xperia UI, clean Android UI etc). For example, badges are available for Sony and Samsung custom launchers, however, for clean Android UI badges are not available.

Actually, you can always check, whether badges are available‚Äč on your Android device using ShortcutBadger - Check Tool from Play Market.

Regards, Alex

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answered 22 Aug, 05:45
Alex's gravatar image

Alex
1615

Hey Alex, any news regarding this bug fix?

Thanks, Asaf

(07 Sep, 10:34) asafusan asafusan's gravatar image

The tested device is Samsung Galaxy S7. The android version is 7.0.

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answered 22 Aug, 09:37
asafusan's gravatar image

asafusan
111

1

Hey,

Thank you for the information provided!

Actually, Pushwoosh developers are aware of this issue and they are already working on it.

I will let you know as soon as the fix will be released!

Regard, Alex

(23 Aug, 03:49) Alex Alex's gravatar image

Hey Alex, any news regarding this bug fix?

Thanks, Asaf

(07 Sep, 10:34) asafusan asafusan's gravatar image

@Alex - Is there a github issue for this one to follow?

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answered 10 Sep, 07:09
adylevy's gravatar image

adylevy
1

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question asked: 21 Aug, 12:37

question was seen: 160 times

last updated: 10 Sep, 07:09