Hi guys,

We are using pushwoosh since a few years and our device count is rising steady, we have a developer plan, and we recently reached the limit of 50k devices, so since a few hours the push notification service in our app has been suspendend.

Management asked us to check before upgrading the plan to the 300k devices capped one if "old unused devices" can be removed somehow... I've searched in the documentation and in the pushwoosh panel without luck for something similar.

Analytics tells us that we have at most 20k users, so 50k devices seems too much.

asked 13 Feb, 13:03
ggreco's gravatar image

ggreco
111

Hello,

In order to assist you better, may I ask you to contact our Support Team and provide us with your Pushwoosh username?

Please note that we have experienced an issue with email reminders, so more likely that everything is ok and there is no need to upgrade.

Regards, Ivan

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answered 15 Feb, 06:26
iskoritzky's gravatar image

iskoritzky
4028

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question asked: 13 Feb, 13:03

question was seen: 22 times

last updated: 15 Feb, 06:26